Payment Policy

Payment Methods

At Saint Loir, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure:

Credit/Debit Card

Secure and Convenient Payments
We accept all major credit and debit cards, including Visa, MasterCard and American Express. This payment method is safe, convenient, and widely used in United Kingdom. Here’s how to complete your transaction using a credit or debit card:

  1. Choose “Credit/Debit Card” as your payment method at checkout.
  2. Enter your card details, including the card number, expiration date, and CVV.
  3. Complete the billing information as requested.
  4. Confirm your payment, and you will be redirected to a confirmation page on our site.
  5. A confirmation email of your purchase will be sent to you.

 Google Pay

Mobile Payment Options
For customers using Google devices, we offer Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

  1. Choose Google Pay at checkout.
  2. Authenticate the payment using Face ID, Touch ID, or your device password.
  3. Confirm your shipping and billing information.
  4. Once the payment is successful, you'll be redirected back to our site with an order confirmation.

Shop Pay

Fast and Secure Checkout
Shop Pay offers an accelerated checkout process that is both fast and secure:

  1. Select “Shop Pay” at checkout.
  2. Log in to your Shop Pay account.
  3. Complete the transaction, and you will be redirected to a confirmation page.

PayPal

What is PayPal?
PayPal is a globally recognized online payment service that enables secure and fast transactions. With a PayPal account, you can easily transfer money, shop online, and receive payments without sharing your financial information.

How does it work?

To pay with PayPal, select 'PayPal' as your payment method at checkout. You’ll be redirected to the PayPal website, where you can log into your account or create a new one. After logging in, confirm the payment and you’ll be redirected back to our website to complete the purchase.

Benefits

  • Easy and fast payments
  • No need to share financial details
  • Comprehensive buyer and fraud protection

Currency:

All transactions are processed in British Pounds (GBP).

All prices displayed on our website include applicable taxes (VAT) and are shown in British Pounds (GBP).

Security and Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements. We never store or share your full payment details.

For more details about refunds or payment disputes, please review our Refund Policy.

Contact Information

Saint Loir is dedicated to providing high-quality service and transparent communication to our customers across the United Kingdom. If you have any inquiries regarding our products, order status, or policies, please reach out to our support team.

Corporate Identity

Saint Loir is a trading name of MARTLAZ LIMITED, a company registered in England and Wales.

  • Legal Company Name: MARTLAZ LIMITED

  • Company Registration Number (UK): 16614951

  • Registered Office Address: 148 Holdenhurst Road, Bournemouth, Dorset, BH8 8AS, United Kingdom

Customer Support Channels

For any order-related inquiries, technical assistance, or return requests, please use the following official channels:

Operational Hours

Our customer service team is available during standard business hours (GMT +0):

  • Monday to Friday: 9:00 AM – 5:00 PM GMT +0

  • Saturday & Sunday: Closed

  • Public Holidays: Closed

Response Time Guarantee: We aim to respond to all inquiries within 24 business hours during our operational period (Monday to Friday).